Why is company culture important

Your company culture defines the way your MSP does business, the way it interacts with customers, and the way employees interact with each other.

Anybody can sit and write five things they say are important to their business, and they can give reasons why. But only by observing or experiencing your workplace culture can someone tell if you really mean it. Your culture defines your external and internal identity because it cuts across all aspects of your business, from the way you do business to the way you treat employees and customers.

There is no better way to know whether your company is living up to your stated core values or contradicting them — and coming across as a joke to your employees and customers — than observing your company culture. Your culture is a reflection or cold betrayal of all your values and ideas about how a business should be run. It is an active, all-encompassing force that animates your business ideology or its opposite.

Thus, you can understand the major, lasting benefit of having a workplace culture documented and in place, since it rolls up all that you are and places it front and center. They want to believe they are part of something that matters more.

Your best chance of giving them that is through the culture your company lives and promotes. Once your employees agree with your workplace culture and find meaning and achievement through the values it represents, they become your biggest advocates.

One way to make this happen is to set benchmarks and gamify the culture at the office. Measure how well employees are living the culture by observing those who hit established benchmarks.

Reward those who do well so there is a sense of achievement that incentivizes the whole process. A company culture that fails to do this will mostly invite criticism. People thrive when they know that they are valued members of a community instead of simply a cog in a system, and an increasing number of job seekers are looking for that in the companies that they apply to work at.

Nothing fulfills this desire to be part of something bigger and more meaningful than a great workplace culture that consistently delivers a unique employee experience and builds connections. Top performers who find a home in your cultural setup are less likely to leave. A great documentation culture goes a long way to making onboarding less stressful for new hires and when the business is switching to new tech. For example, documenting your values and processes quickly highlights areas new hires might struggle down the road.

This gives you the chance to make accommodations to help them adapt better. A business with a great culture is able to bring people together and into alignment. Even employees with differing views would all have the same common goal and intention. In the same way, there would be clear expectations concerning behavior.

People who are great at their jobs and know the value of their skills commonly leave negative work environments where they feel undermined and unappreciated. Organizational culture builds a high-performance culture that strengthens the work of people within the company, resulting in a positive employee experience overall.

More and more, businesses with an organizational culture are relying on effective onboarding practices to train new hires. Onboarding practices that include orientation, training and performance management programs help new employees access the right resources and better transition into their roles. This promotes employee longevity and loyalty and reduces the amount of frustration some employees experience when they don't have the information needed to do their job well.

Onboarding is a great way for companies to ensure new hires understand the core values of their business. Organizational culture helps improve workflows and guides the decision-making process. It also helps teams overcome barriers of ambiguity. Team members who are informed and knowledgeable about certain processes are often more motivated to finish projects. Having a clear culture that unifies employees and promotes organized work structures helps people work together with purpose.

If you're in a leadership position at work, follow these steps to ensure your team achieves success in the workplace:. Knowing how to communicate well is the best way to improve organizational culture. Miscommunication is the main reason people become unsatisfied with their jobs and start looking for other opportunities. Help your team have a better experience by doing your part to communicate well. When sending emails and contributing to meetings, try to share your ideas in the clearest possible way.

Sometimes it helps to provide people with the background information of an issue or give specific examples. When people seem confused, look for ways to simplify your message. Encourage people to ask questions. If you're in a leadership position, provide your employees with a public or anonymous platform that makes it easy for them to share their opinions. Encourage one-on-one meetings with team members to allow them the chance to speak openly, yet privately about sensitive concerns.

Letting employees know they can come to you when they have questions helps them feel valued. If you notice that a certain aspect of the company needs improvement, take time to provide feedback regarding the issue and encourage others to do the same. Some companies have policies in place that dictate the process of giving feedback, while others are more relaxed. When leaving feedback, keep your communication professional and honest.

Provide details and offer possible solutions to any problems the company is facing. Being consistent in your leadership efforts helps people experience a sense of stability. Once a company's organizational structure is in place, do your best to maintain processes and procedures.

Treat everyone in the same professional manner and avoid giving preferential treatment. Indeed Home. Find jobs. Company reviews. Find salaries. Upload your resume. Sign in. Career Development. What is organizational culture?

Increased employee engagement Decreased turnover Strong brand identity Elevated productivity Transformational power Top performers Effective onboarding Healthy team environment. Increased employee engagement. Decreased turnover. Elevated productivity.